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TOP 12 Things I Learned Working in Magazines

Here are the top 12 things I learned working in magazines & how they can help you today!

I was in my early twenties. I didn’t know much about business except that I looooved magazines. I had come from working in an international advertising agency and I was looking for something more stable, more human. When an agency wins a contract it hires, and when it loses an account it fires! I loved the idea generation side of agencies, the dreamy side, but the rest just really wasn’t me.

I already knew I loved communication in all its forms: brainstorming to find ideas, promoting great products, thinking of promotions, public relations, finding new angles to get our editors media invitations, pitching, negotiating, and coaching the editors & journalists so they would excel once they were on air.

The world of magazines has changed a lot. Many magazines no longer exist, but I still use what I learned in the industry every day. It really was the best school for me – it has built my foundation as a communications expert, sometimes I even say as a communications addict!

Here are the top 12 things I learned while working in magazines:

1. Put your best content on the cover:

Put your best content on the cover where everyone can see it – this may seem like common sense, but it’s one of the most important things I learned in the magazine industry. My father, who was an amazing entrepreneur, used to say “If you want to sell something put it in the front window for everyone to see, don’t keep it in the back store”.  This tip is based on the same idea. Today the best medias are on the web, so show your products off with great pictures, videos & content!

2. Innovate, don’t follow:

As a matter a fact, the motto at the fashion magazine I was working on was ‘Dare’. We were ‘avant-garde’. Our editor Dominique was an ex-international model. She was simultaneously gorgeous, innovative & daring. She would test the waters with people in the building & then she would ‘jump’! We were the first magazine to have a pink ribbon on the cover for breast cancer. We had naked models saying how 90% of women did not like their bodies, including models! It was always done with taste – never tacky & very classy. If you want to attract attention you need to dare, take a chance, stand out.  This applies on social media & beyond!

3. One success does not last for ever:

When one issue of the magazine sold out, we were so excited we would jump up & down in the hallways, but we still had to work on the next one. We had to win over our readers & buyers with each issue, every three weeks! This is a great reminder that applies to magazines and other businesses as well.

4. Success is rarely the product of one person alone:

Yes, our editor Dominique was amazing. Her energy and her passion were catchy & invigorating.  You could almost say it was all her… almost. She still needed inspiration and would often get it from chatting with the rest of us in the office. She had an amazing editing team behind her – the graphic designers, the photographer, the journalists & columnist, the proofreaders, the promotion & PR team that would give her visibility. The production of a magazine is similar to that of a movie – when a film wins an Oscar, it’s usually the product of many passionate people.  This also goes to show that if you work alone, you shouldn’t hesitate to hire experts to help you out!

5. If you fail, learn from it & move on:

Sometimes, we had issues of the magazine that were great successes. Other times, they were not so well received. There were some hard hits. On these occasions we discussed what happened, tried to figure out what went wrong & did used this information to do better on the next issue. Learn from your mistakes and failures, but never forget! 

6. Competition is good:

We would always check what our competition was doing. I truly believe that if we hadn’t had such fierce competition, we wouldn’t have worked as hard. We wanted to be first & more often than not, we were. It’s not always good to compare yourself with others but sometimes it’s necessary to get to your destination faster! One thing that always pays is to be one step ahead of the competition, no matter what your product or service!

7. Stars attract attention & help you sell:

It’s no secret that when we would put an international celebrity on the cover, we did very well.  It’s always good to have a star or the modern take on one – an influencer talking about you or your product. People will think to themselves, ‘They like it, I trust their opinion, it must be good’ & this leads them to buy! Influencers are the new stars today. Get them to use your products & talk about it – this is one of the best ways to attract attention and help you sell, no matter what industry you’re in or media you’re using.

8. You need more than one media talking about you:

When I would negotiate interviews with different medias, I had a list of more than 20 TV shows, radio station & print outlets to call. If we wanted to be sold out, I needed to make all those phone calls & get many positive returns! You don’t know who is going to say yes, so you need to cast your line out for all sorts of fish. When you want to be seen on social media, you need to be present on more than just one platform and post often. When it comes to social media especially, consistency is key!

9. Content is king:

The cover of the magazine advertises what’s on the inside. When you open the magazine up though, the content has to be excellent. If not, people will just stop buying it. If you want to be present in the medias & have an impact, you absolutely need to have good content.  If you use social networks or use video, make certain the content has value for the people watching.

10. Listen & understand what people want:

When I was working in magazines, we often did surveys where readers would write to us. We took their feedback and kept it – and them! – in mind every time we worked on a new issue. If you don’t show an interest in your audience, you will lose them. On a psychological level, people want to know they matter. If you do a video don’t just talk about yourself – be sure to address your audience specifically.

11. Know your raison d’être:

I spent a lot of time working on a daring fashion magazine. Whenever we hesitated in doing something ‘grand’ we remembered why we started and what our message was. Before you create your website, flesh out branding or work on being more visible, make sure you know exactly why you started. Along the way we often forget this, but it’s essential to know your raison d’être and keep sight of it along your journey.

12. When you are not challenged, move on:

I honestly had so much fun working in the magazine business. I saw so many different sides to the industry – I worked on promotion, public relations, event planning & magazine launching. I learned so much but eventually it became routine and I wasn’t having fun anymore. So, I left. I loved magazines but it was time to discover new things & take on new challenges. I can wholeheartedly say I did this – the challenge of working for myself is an ongoing adventure! I love working with small businesses, entrepreneurs & solopreneurs to help them find their essence & see them transform from lamb to lion!

I wanted to share these lessons with you because the experiences I had are always alive inside me. When I work with clients, when I coach them to find their essence & create videos, these are the rules that I follow. These lessons are also alive & well every day as foundations of the communication & marketing world.

If you need assistance with your marketing foundation, whether it be finding your essence, producing your videos, or finding your elevator pitch & that 2-minute message that will attract your next clients, please contact me. I would love to speak to you and see how my services can help!

LiZ

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The Secret of Successful Entrepreneurs

Prior to February 2020 I, like many of you, saw my husband before the work day began and after he’d come back from the office, with no first-hand knowledge of what went on in between.

Now that we spend all day working out of the same home office, I get a unique window into his life at work and a company other than my own. I can see him going through several emotions in one day. He is alone at his computer but is rarely really ‘alone’ – long live Zoom! No matter what may be going on in the world, he is in constant contact with his team. Watching them, it became clear to me that there is a certain energy, a force and synchronicity that emanates throughout a good team. When people work with a shared goal, they are often stronger and more effective than if they were working alone.

Whether you are 400 employees across the globe or 2 employees working from home, the rule is the same.  You have to know how to surround yourself with people who have the same values, passion, and who care about the success of the company.

When you’re an entrepreneur, you think you have to do everything yourself.

The truth is that as human beings, we are rarely good at everything. Disney was amazing at drawing, telling stories and had an amazing vision for the future, but he was really bad at accounting and business. Thankfully, he had his older brother Roy. John F. Kennedy had his brother Robert, his assistant Kenneth Patrick O’Donnell and many close advisers. Oprah Winfrey didn’t run a show or television network alone, she had her producer Sheri Salata, her chief of staff, her assistant & a mega team. Celine had Rene & many collaborators. Mandy from ‘Mandy’s Salads’ (my favorite restaurant in Montreal!) works with her sister Rebecca,…

We often think that there is such a thing as a ‘strong man’ or a ‘strong woman’, but I prefer to say that we are all as strong as our support system. In many cases, we think that someone is doing it all themselves, but that’s usually because their ally or associate just doesn’t want attention and stays out of the Spotlight.

Who can be part of your support system?  It can be a partner, a coach, an effective assistant – someone who has your interests in the foreground, with a healthy enough distance to help you make the right choices.

If you need help, ask!  We live in a world so technologically advanced that you can find the perfect expert at a click. Use the resources available to you! Ask around in Facebook groups or LinkedIn groups. Become a member of an RFAQ (Réseau des femmes d’affaires du Québec) or a BNI (Business Networking International) chapter. Look to your local Chamber of Commerce, PME Montreal, YES Montreal. You’d be amazed at how many people will offer help, especially in these difficult times.

The business world is not so different from our everyday lives. To be happy in life, you need a good support system. A  wife, a husband, a parent, a child, a good friend, a brother, a sister, a friendly neighbour… someone you can talk to, someone who believes in you without judgment and who can lend an ear and offer advice.

Batman had Alfred and Robin. Superman had Lois Lane.  Iron Man has Pepper. Obama had Michelle and Joe. Kennedy had his brothers and his team of consultants.

Who do you have?

We’re really stronger together.

If you need help with your message, your story, your videos, or your marketing, please feel free to send me a message. It will be my pleasure to see how I can help you!

If you need help with your website, social networks, graphics, sales figures, or accounting, I’m definitely not the right person but I’ll happily refer you to an expert or colleague who excels in the field.

Don’t be a stranger. 

Stay safe,

LiZ

Survival Show: Using metaphors of Motorcycles & Life with Michael Wallace Leadership coach!

Survival Show: Using metaphors of Motorcycles & Life with Michael Wallace Leadership coach!

Michael Wallace is a Leadership Coach who is also the author of the Motorcycle Metaphor. You don’t have to like motorcycles to listen to him. But in this interview, if you are stuck at home you might enjoy the ride & the many tips he gives 🙂 To reach Michael: https://fascinnovation.com/ Please leave a comment below & tell me why you enjoyed it! I’m curious!

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Survival Show: From storm to rainbow

Do you have bad days? 

Meet Mariel (Laurie) who discovered her strength & her new biz from a health life storm she had to go through. She will teach you to leave the “treadmill of insanity” by learning “to be” instead of “doing”. Thank you Laurie, for all your tips. 

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First Impressions Matter More Than You Think!

 

Are we that superficial? Yes we are!

When you watch the Oscars or flip through magazines at the grocery store, is your first instinct to check out (and comment on) the clothes, hair and makeup? Of course! We all do it.

So… why would it be any different when people visit your company’s website

Let’s make one thing clear: the most powerful marketing and sales tool available today is video.

But if you put that video on a website from 2012, that video alone will not convince anyone to buy from you. Your favourite celebrity can have their hair and makeup on point, but if their dress looks like a #ThrowbackThursday post come to life? Nobody’s buying what they’re selling.

Why? Because first impressions matter. Once you have someone hooked, of course they want to dig deeper and find out more.

But feeding that first, superficial impression is critical.

Cupcakestop

Your website is your storefront.

Because as they say, you don’t get a second chance to make a first impression.

So take care of your image. As strongly as I believe in the power of video, video is not magic. Nothing is. You need to address the whole package.

Here’s an example. A friend of mine owns a dessert store that is heavenly on the eyes and stomach. I love everything he makes and have been a happy customer for 10 years!

A while back, he told me he was closing his downtown store to open an exclusively online store. That sounded great! As long as I could still buy the goodies I love, I was happy.

So one day, I start craving something decadent. I do a search and find both his website and Facebook page.

“Oh no!” was my first thought, “That can’t be him. That is not the product and company I love.”

What happened??? Turns out, he had recently spent $3000 on a website with tons of text… and no pictures. SO what….The French and English text were all cluttered on the same page and there were no tempting images of the delicious desserts I remembered.

Looking at it, I wanted to pull my hair out!  Totally LOST opportunity for anybody who lands on this website. It is life and death for his business. It is thousands of dollars, it is PR opportunities. Or people who would call him for a “cupcake wars” show…

Yes, we, as customers, are that superficial. First impressions count, even for customers who know your product. They can have doubts if what they see doesn’t reflect the quality they expect or remember. The last thing you want your POTENTIAL clients to have…is any doubts…they are already analyzing if they want to give you their money or not…and there are other people who can help them solve their problem, put EVERYTHING on your side.   Your image is the equivalent of your product. When you can not be present in person, your website, social networks and videos do the work for you. If you don’t look good, sales won’t look good either.

Your website is your storefront!

Life moves fast, fast, fast. People’s eyes move even faster. What you present to the world has to be visually attractive and has to make people want to buy from you in that moment.

Here’s my advice to you: Yes, your client is that superficial. Accept it. Cater to it. Put your best foot forward on your website and social media profiles. Show off! Don’t be shy to look your best or make the mistake of thinking it doesn’t matter that much. It matters SO much!

Invest in some amazing images, reduce the amount of text on your homepage, use a nice font, put some thought into your colour scheme and post some engaging, quality videos that make your company come ALIVE!

Sometimes when you are “in it” it’s difficult to see from the outside. That’s normal. That’s why people like me exist! 😉 With 25 years of PR experience, having been responsible for cultivating that critical first impression for clients to show the world, I know what to look for and I know how to make you shine.

On our first meeting, I listen closely to what you have to say about yourself, your business and your goals. I take a good look at your image: website, social networks, elevator pitch… all of it.

From this deep dive, I create a video concept to present to you. Something that truly makes you shine. But it’s more than a video. It’s a basis for your image, your first impression. Once you are happy with your image, I coach you to be the best that you can be on camera

The end result is a powerful tool to boost your visibility and attract your next clients. It’s a fast and easy process where you sit back and I do all the work!

Don’t put your business’s image in the hands of someone just because they are family, friends or have done a few websites in the past. Do what you have to do to make certain your product and company look their best!

Tell your story, use video as a way to stand out & do the selling when you are not there!

We are superficial. We will run to your store if you show it off and make it shine. But we will also turn away if we aren’t drawn to what we see. Call me. Let’s make you shine!

 

Cupcake image

image is everything

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THE INVISIBLE FACTOR

 

As a PR veteran I am often asked for my top PR tips. This is the one that my experience has shown to be most impactful: The Invisible Factor.

Wait. Isn’t PR all about… visibility???

Let me tell you a story.

A while back, I was worried about my precious dog, Kayla. She had a lump. I took her to my local vet who is very close by. It’s a nice place, convenient to get to, very professional and everyone there seems to know what they are doing.

Any time I take my dog there, she jumps on me like a scared little kid, “Don’t leave me here pleeeease! I am soooo scared!”

But my dog has never had any major issues, and I have never had to leave her with the vet, so this place did the job just fine.

But now Kayla had this lump, and it had grown. I started out scared enough, but when we got to the vet I got even more scared as the vet started listing off all the alarming possibilities.

The vet wanted me to leave my dog with her immediately and agree to have her operated on with all the extras, of course.

My gut was telling me no.

If you’re not a dog person, at this point you probably think I’m a crazy woman. But if you know dogs, you know they are more intelligent than many people think. So it was, in part, my dog’s scared reaction to this vet that gave me pause. But also something else. I could not put my finger on it, but I knew I did not feel 100% confident in this vet who is literally just 3 minutes from my house. Maybe it was because the last time they called to check on Kayla’s wellbeing, they spent most of the call telling me about all the (expensive) vaccines she should come get, ASAP!

I listened to my gut.

I decided to take Kayla to a vet that is nearly an hour away from my house.

Many years ago, I went to school with this vet’s wife, Caroline, who is a vet herself.

As kids, going to her house was like going to a farm. You never knew if her mom or a duck would answer the door! When she told me she wanted to become a vet, I thought how well that suited her. In fact, she gave my dog her very first checkup! I never went back only because of the distance.

But now we had an emergency.

Caroline had once told me that her husband was more of a veterinary surgeon, so I made the 50 minute drive out to see him.

We had a quick chat where he told me that he had grown up in a house much like Caroline’s, except they also had ostriches! He had told me about his passion for animals and I could see Kayla feeling comfortable with him.

He had the invisible factor.

He had built his veterinary hospital and staffed it with wonderful people who all had the invisible factor too. I felt confident leaving my dog in their care.

I felt that she could be operated on and everything would be alright.

My husband thought I was crazy to drive so far when a perfectly good vet was just 3 minutes away. But when he came with me on surgery day, he got it. He felt it.

You see, this vet, nearly an hour away, loves what he does and so does everyone who works with him. He took the time to find solutions for me that the other vet never told me about. Kayla was confident with him and never tried to jump on me as I left her to be operated on.

Before and after the surgery, he called to answer all my questions and explain exactly what was happening.

My husband, my dog and I could all feel just how much he cared. And that’s it. That’s the invisible factor. Caring.

It doesn’t matter if it’s a vet, a restaurant, a retail store or even a bank. When you care, when you truly, deeply care about what you do, and you bring that passion to every interaction, people feel it. They can’t see it. You can’t put it on a billboard. But it can be felt, and people know, instinctively, when it is genuine.

Look for people who care and be someone who cares.

When looking for help or guidance, seek out people with that invisible factor. You won’t see it, but you’ll feel it.

When thinking about your own PR, aim for the invisible factor to shine through, not just in marketing or advertising, but in every interaction with clients and your audience. It’s this factor that makes video testimonials so powerful. The camera does not lie. When someone speaks from the heart, their words come to life!

Kayla

So my best PR advice to you is this: Care about your clients. Care about what you do. And don’t be shy about letting that care shine through. It may be invisible, but some of the most powerful things in life are.